Help & FAQs

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund.

We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 24 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.

Absolutely, we offer nationwide shipping throughout Ghana. Please note that shipping fees may be applicable and will be included during the checkout process.

The delivery time varies based on your location. Typically, orders processed within Greater Accra will be delivered within 24 hours, while deliveries outside Greater Accra may take between 1 to 3 days. Specific delivery information will be included in your confirmation email.

Items must be returned within 7 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

Refunds are processed within 7 days from when we receive the item(s).